Car
Parking:
Off-road, secure parking
Distances:
Whangarei - 22 km
Airport - 32 km
Auckland - 187 km
Reception:
Check in between 3 pm - 6 pm or later by arrangement
Check out by 10.30 am or later by arrangement
Credit Cards/Payment:
We
accept Visa or MasterCard and NZ dollars. Payment by credit card
will attract a 5% surcharge.
Cancellation
Policy:
December/January:
Cancellations with less than 7 days notice to arrival
date will incur a 30% charge of the entire booking value, as
quoted. Multiple night bookings cancelled
with less than 24 hrs prior to arrival date will be subject to a
charge equivalent to 2 nights tariff.
Rest of Year: Cancellations with less than 14 days notice to
arrival date will incur a 50% charge of one
nights stay. For cancellations 48 hours prior to arrival date or
less, or if a guest fails to arrive, a charge of one nights stay
will be deducted.
All charges will be debited against the
credit card number as supplied at time the reservation was first
made
Laundry Service:
Available to guests in the Riverview Room only. Same day
service. Wash, dry & fold at $10 per load
Reservation Policy:
Bookings will only be accepted if they have a valid credit card
number, cardholders name and expiry date at the time of
reservation
Child Policy:
The
property is generally not suited to children
Pet Policy:
Sorry no pets. Livestock and resident cats present.